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Narciso C.'s avatar
Narciso C.
New member | Level 1
3 months ago
Solved

Generating Recovery/Backup codes not working

Hi! Does anyone of you having problem generating recovery/backup codes? Whenever i click it it asked me for a password but nothing loads. this has been like for days now Can someone check?
Account Access
Security
two factor authentication
  • BenDBX's avatar
    BenDBX
    3 months ago

    Hi Everyone,

    This issue has been resolved by our Engineering team. Backup codes should now generate as expected.

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Everybody,

Thanks so much for reporting this. We were able to reproduce this on our end, and our Engineering team is actively investigating a fix. We'll keep you posted when we have more information to share.

Ben

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