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Forum Discussion
Hacked account sending spam emails to contacts to steal information
Hi, my account has been hacked and it is sending scam emails to all my contacts. The emails are sent by a noreply@dropbox email address and say that there is a document shared by me (with my full name) which contains a link to access all my contact’s information (most of them are clients and there s more than a thousand). I can’t get in contact with Dropbox support as I have a personal account. Any suggestion ?
Thank you
- Nancy
Dropbox Staff
I’m sorry to hear about the situation, MarcoPaolo.
Feel free to log a ticket with our support team with these steps, and send me your ticket number here afterwards. I can leave an internal note for you.
Let me know when you’re ready.
- Hi Nancy , thank you for your support in this. Appreciated. This is the ticket nr #23648760
- Jay
Hi MarcoPaolo, thanks for the details. I've gone ahead and prioritized your ticket to expedite matters on your behalf.
