We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
michaelrobutka
2 years agoNew member | Level 2
Hackers threatening my life.
I am being framed by a number of people who have opened a Dropbox with one of my emails and it is not mine. My name is [removed]. I have a Dropbox under my cooler button at Gmail. dot com the one that has been opened under [removed] is not mine. I have no idea what is on it and what has been used but [removed] [removed] fabulous. And a number of other people that I will get you and I can have been framing me for who knows how long now I'm not sure I'm. Just learning all this now but I need help on how to reverse. Do. A reverse search on or find out? Exactly. The? IP. Address? Or. Wherever this whole account it was filled with where all the information came from. I can be contacted at [removed] or [removed]
[personal information removed per the Community's Guidelines]
- Pikamander2Experienced | Level 13
In addition to what Mark said, I would recommend scanning your personal devices for malware/keyloggers and changing your passwords to help ensure that nobody has continued access to your Dropbox and/or email accounts.
- MarkSuper User II
If it uses your email simply request a password reset via www.dropbox.com/forgot and then log in. You can then close it at www.dropbox.com/account. All logs available are at www.dropbox.com/account/security. There are no other IP's etc.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!