You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How can I access my files?
I need help with getting in contact with support. I upgraded my account I thought to professional so I would have access to support. I have some files that are stored with dropbox and I need to access them. How in the world can I get help. Is there not an 800 number I can call???
- Mark
Super User II
Hi sarahsocute
Support is available at www.dropbox.com/support. BUT some options are only available for paid users (i.e. not a trial) and phone support is for business only.
You can access all files, however, easily at www.dropbox.com/home. If that isn't what the issue is we need more info
