One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
Solved
I accidentally joined my daughter's team account and I can't manage my own.
My daughter recently linked her Dropbox project to my account.
Now unfortunately it's full and I can't even upload to my own account.
How do I separate my account from hers in order to upload files to my own account?
I figured it out. It was me who actually had to leave her team in order to separate my account from hers. This should have been a lot easier to figure out. Her team account basically overrode my account and that shouldn't happen.
I figured it out. It was me who actually had to leave her team in order to separate my account from hers. This should have been a lot easier to figure out. Her team account basically overrode my account and that shouldn't happen.
- T_theresa_A
Community Manager
Hi billcs and welcome to the Dropbox Community 😊. Apologies for the delayed response, I’m glad to hear you got your Dropbox account separate from your daughter’s. I’ll pass your feedback along to our internal team to help prevent this issue for others in the future.
By the way, I’m Theresa, and you might see me popping up around the Community 👩💻✨. If you’re open to sharing, I’d love to hear how you use Dropbox💡. Your experience might inspire helpful tips for others or even spark ideas for our internal team 🤗🚀.
Looking forward to hearing more,
T 😺 (Dropbox Community Manager)
