You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Abdlla
3 months agoNew member | Level 2
I can't access my Business account, as nothing happens after inserting my password.
Guys, I really need help. Dropbox is the worst app ever. I’ve been trying for a month to reach someone in Dropbox technical support to help me with my business account. I can’t log in to my business ...
Emmet
3 months agoCommunity Manager
Hi Abdlla,
I'm sorry to hear about your experience. I recommend visiting this link, while incognito or logged out of this personal account: https://www.dropbox.com/get_help/login-issue, follow the instructions until you reach submit a request and use the email address associated with your business account (when prompted). This will create a ticket with our support agents, just include the details of your issue, and the team will get back to you as soon as possible.
I hope that helps. If you are still running into trouble, please let me know and we will follow up as soon as possible.
Emmet
- Здравко3 months agoLegendary | Level 20
Emmet wrote:..., follow the instructions ...
Emmet, Which one of the options there (following your link) matches to the issue described here? 🧐 - blocked Dropbox site on login try. 😂
- Rich3 months agoSuper User II
Здравко wrote:Emmet, Which one of the options there (following your link) matches to the issue described here?
Any of them, as they all have a button that says This did not solve my issue which leads to a page allowing the user to submit a help desk ticket.
Alternatively, they can use this link and select Other.
- Здравко3 months agoLegendary | Level 20
Yes Rich, I'm aware of this. Thanks though.
Your link shows another [Removed due to Community Guidelines]:
Does this solve any issue?! 🤣
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