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RobBastos_2024's avatar
RobBastos_2024
New member | Level 2
2 months ago

I can't login with 2FA because my authenticator app lost the link to my Dropbox account

Hello Community, Good morning! I hope this message finds you well. I'm reaching out for some assistance. I recently switched to a new phone and, unfortunately, lost the data and connection for my A...
Account Access
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

You must therefore use the recovery codes given when you set up the account OR use the old device to get access to the codes again. Without the account is lost I'm afraid. 

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