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Forum Discussion
I can't sign in, since Dropbox keeps sending security code to inaccessible email address.
My dropbox account is associated with my Yahoo Email. I know the username and password but when drobox send the 2 step verification on my new laptop i can not receive the mail because Yahoo has recycled my email due to inactivity. I really need help since I can not access my files
I spoke with Yahoo and they said it is in Dropbox's hands.
- Mark
Super User II
It is very unlikely you will be able to get your account back - see https://help.dropbox.com/account-access/lost-email-access.
Its so much easier if Yahoo! would reinstate your account.
However, you need to speak to support - www.dropbox.com/support WHILE NOT LOGGED IN. Even to here. Try and use an incognito window etc. and that will help.
thanks for the reply...to be clear, I do have access to my yahoo email account and I do have the login credentials to dropbox. I only need access to the 6 digit verification email to login through my new computer.
- Mark
But you said you dont have access to the Yahoo email as it has been replaced.
You need access to the email you set up, on the account you joined with, because that is where the 6 digit code is sent.
