You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Balloonman
12 months agoNew member | Level 2
I got a strange email, is this a scam?
I received an email containing this -is this legit or is it a clever scam?
- 12 months ago
Balloonman wrote:
In addition it asks me to login to Microsoft which I do not understand.
Sounds like a clear phishing attempt to me.
Jay
12 months agoDropbox Staff
Hi Balloonman, thanks for bringing this to our attention.
Does this email have any Dropbox logos, or was it sent from one of our official Dropbox domains?
If you hover over the blue link (don't clicking it please) does the URL have anything related to Dropbox?
This will help me to assist further!
- Balloonman12 months agoNew member | Level 2
Hovering over the blue bar gives a https://docsend.com/view/xxxxxxx (where xxxxxx is a series of letters and numbers
- Jay12 months agoDropbox Staff
Okay, that is a valid URL for Dropbox, since DocSend is part of the services we offer.
If the sender of the email is from docsend.com, then it is an official domain.
- Rich12 months agoSuper User II
Jay wrote:
If the sender of the email is from docsend.com, then it is an official domain.
But that doesn't necessarily mean that the document isn't a scam. Do you know the person that sent it to you? Were you expecting to receive the document or did it arrive without prior knowledge?
It wouldn't be the first time that a scammer used a legitimate service to deliver a possible scam. Just be careful if you open the file. If you have a way to contact the sender through a different channel, I'd first ask them if they actually sent you something.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!