Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
Solved
I lost access to my Gmail account and I don't receive my recovery email
I lost my mobile phone with [removed per Community Guidelines] gmail account so I recover but not recovery email please solve my problem thank you so much
Welcome to our Community, Moh118082.
Can you send over more info on the issue you’re having?
From what I understand, you’re unable to access your Dropbox account on your phone. Correct? If yes, can you access your Gmail account from another device, like a computer for example?
Also, are you being asked for a Dropbox one-time code by any chance?
Let me know, and we can have a look.
Nancy
Dropbox Staff
Dropbox StaffWelcome to our Community, Moh118082.
Can you send over more info on the issue you’re having?
From what I understand, you’re unable to access your Dropbox account on your phone. Correct? If yes, can you access your Gmail account from another device, like a computer for example?
Also, are you being asked for a Dropbox one-time code by any chance?
Let me know, and we can have a look.
Yes I am taking biblical counseling classes I have all my information on an account that I can't access because my phone was stolen. I have tried to contact Google very frequently no success on recovering my old email. this is very disturbing.
