You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
pmputt
2 years agoNew member | Level 2
I want to delete my account, but no longer have access to the email address
I am trying to delete my Dropbox account, but I can't access the email address associated to my login. A third party setup my business email address and then stopped paying for it. I haven't had acce...
- 2 years ago
@pmputt wrote:
How do I delete my Dropbox account if I can't get into my email?
You can't. There are several functions that must be confirmed via email, and anything related to passwords is typically included. If the account is tied to an email address you no longer have, and you've moved all of your files out of the account, just let the account idle and it will be deleted automatically after a year of inactivity.
fml1
New member | Level 2
can i set up a new dropbox account with my current email address? i need to use dropbox but dont have access to my current accounts email address.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!