You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Masinza's avatar
Masinza
New member | Level 2
2 months ago

I want to restore the account I made in the past.

I want to restore my ???@chol.com account, but I don't have an email for that account. I created a dropbox account with an email I didn't have when I created the account, so I won't receive it even ...
  • Rich's avatar
    2 months ago

    Masinza wrote:

    I want to restore my ???@chol.com account, but I don't have an email for that account.


    Without access to the email address you wouldn't be able to gain access to the Dropbox account. You need to maintain a valid email address to be able to receive password resets and one-time security code.

     

     

    Also, if the account has been idle for more than a year then it would have been deleted, along with all content, due to inactivity.