You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ginny24's avatar
Ginny24
New member | Level 1
11 days ago

I'm not getting the code for my account.

I am not receiving my code .  What has happened to the account? 
Account Access
Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 days ago
Ginny24 wrote:

I am not receiving my code . What has happened to the account?

You'll need to provide more context before we'll know how best to respond. Are you trying to sign in to an account and it's sending you a code? Is this a one-time code being sent to email or a multifactor authentication code being sent to another device/authenticator?

What, exactly, are you trying to do, what steps are you taking, and what errors are you getting, if any?

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