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Forum Discussion
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
Salutations. I just got an email from no-reply AT em-s.dropbox.com asking to finish setting up my account (which is years old) so that files can finish downloading (not expecting anything). Is this spam? Thank you in advance, Brendan.
Megan
Dropbox Staff
Dropbox StaffHi DoctorRodrigo, I hope you're doing well!
Keep in mind that the email is indeed an official Dropbox domain. You can see more about this here.
Is the account used, or one with files in it, or one that you don't have access or doesn't have files to anymore?
Keep me posted!
