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Forum Discussion
Is this email from Dropbox scam or not?
Just receive the following email. I think it's a scam. Thought?
On Wednesday, September 25, 2024 at 09:21:26 AM CDT, removed <no-reply@dropbox.com> wrote:
removed is requesting files for "Auto-Billing Successful for Your Subscription."
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Mark wrote:
Dear Customer, You have been charged $396.98 for the Auto-Renewal of Norton Subscription. If you did not authorize this transaction, please contact our customer service at removed immediately to cancel it.
This email was sent to removed Is there an issue? Report to Dropbox
© 2024 Dropbox
I received the same email today but from a different name, Rebecca Mcdonald....I believe it's a scam
- Megan
Dropbox Staff
Hey dwu888, thanks for posting here!
If you take a look at the email address of the sender, you will see that it uses a legit Dropbox domain, meaning this is a legit Dropbox email.
However, if you don't recognize the sender, or the info they're asking from you, then I'd highly suggest that you ignore the email, and avoid clicking on any of the links too.
You can always use this link to report suspicious content too.
If you have any questions, I'm here!
