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Babba's avatar
Babba
New member | Level 2
2 years ago

Leave Team folder and migrate personal files back to pro

I had a personal Pro account and was invited by an organization to join their Teams folder. I then selected to merge accounts and received a refund for the remainder of the year. i would like to spli...
dropbox business
Dropbox Pro
FAQ
Offboarding
Team member
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Babba, thanks for messaging the Community.

 

As you're a member of a Dropbox Business team, you would need to ask the team admin to convert your account back to a personal plan away from the team.

 

Since you've already received a refund of the remainder of the year, this means that you will downgrade to a Basic plan after the conversion. You can then re-upgrade to a Dropbox Professional plan by following this link.

 

If you have any further queries, feel free to message back.

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