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horwy's avatar
horwy
Helpful | Level 5
2 years ago

Mail address does not exists anymore for 6-digit code

Hi! So, I did not use my old account for a long-long time now. The mail address does not exists enymore where the 6-digit code was sent.  The problem is, that the address was registered to a privat...
Account Access
Security
  • horwy's avatar
    horwy
    2 years ago

    Last login is less then 12 mount I think. But I am not sure.

    So I have to buy the domin name gain, and create the mail adress again, to access the account? No secret question, puppy eyes, sacrificing virgins, or any other method availeble? Sad.

SofieLavit's avatar
SofieLavit
Explorer | Level 3

I have the same situation. I changed countries and I do not have access anymore to the email. I still know my pasword and I was logged in until one week ago. Anyone an idea how to handle this? Files can not be gone? 

Sofie

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi SofieLavit, how are you today?

 

Can I send you an email, in order for us to have a closer look into this? 

 

Thanks a bunch! 

  • SofieLavit's avatar
    SofieLavit
    Explorer | Level 3
    2 years ago

    Hi Megan, 
    Yes please 
    My email is [email removed as per Community Guidelines] 
    Thanks 
    Sofie

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi SofieLavit, I just sent you an email, I'll see you there! 

       

      Cheers!

      • BillyBoy2's avatar
        BillyBoy2
        Explorer | Level 3
        2 years ago

        Hi Megan,

         

        Yes, you can send me an email at [email removed as per Community Guidelines]

         

        Thnx in advance

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