You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Tammy9's avatar
Tammy9
New member | Level 2
4 months ago

My account has disappeared

My Dropbox app signed me out and when I went to sign back in, it said I don’t have an account linked to my email address and now all my wedding photos have disappeared. I am devastated!!

Account Access
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 months ago

    What happened when you tried to re log in? What was the error exactly?

     

    Have you tried searching your emails for messages from no-reply@dropbox.com to see what email you used to join? For example gmail.com and @googlemail.com would be 1 email address on Google but 2 different ones here. 

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