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My account shows that someone else is the owner.
My account shows that another person owns it. I'm unable to use features because that person is always on the shared list as the owner.
Do I close it and open it under a different email address? I...
This has happened to my account, too! One day, I noticed that the "owner of my paid Dropbox account is someone I thought I didn't know at all, but then realized was once one of clients, for a small and very brief case. I have had - and paid for - my dropbox account since long before that person was a client, which at this point was a couple of years ago. ????????!!!!!!! This is more than a little alarming; I can't share personal information about my cases, my clients, if some stranger has somehow gotten the rights to my account! When I wrote to Dropbox support, I got a bottled response, showing that the respondent had not even read my email. This is about as critical as it gets for a file storage company.
HELP
Walter
Dropbox Staff
Dropbox StaffHey Duke of Whirl - sorry to hear about this.
Since you've already contacted our support team about this, could you let us know your ticket ID so that we can look it up in our system too?
