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Forum Discussion

MSP-SOC's avatar
MSP-SOC
New member | Level 2
5 months ago

No Response from Dropbox re: Compromised Accounts

Over the past ~30 days, we have had several clients who have experienced misuse of their Dropboxes following a business email compromise event. These threat actors are doing the following: Succ...
Account Access
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey MSP-SOC, I’m sorry to hear about this situation. 

 

Since this is an account security matter that needs to be investigated internally indeed, I can try to log a ticket for you and check this further.

 

Can I message you to the email address showing here? 

 

Let me know.

  • MSP-SOC's avatar
    MSP-SOC
    New member | Level 2
    5 months ago

    Hi Nancy,
    Yes I can be reached at that email address.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      You’re all set, MSP-SOC. Please reply to my email, when possible, and we’ll take it from there.

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