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Rafistol86's avatar
Rafistol86
Explorer | Level 4
2 months ago

Not receiving 6 digit confirmation

Hello, I can't receive a mail for 6 digit confirmation when I'm trying to login. I have already tried to add noreply in m'y contacts and there is no mail even in spams. How Can you help me please ?
Account Access
Security
Rafistol86's avatar
Rafistol86
Explorer | Level 4
Thank you for your answer. Unfortunatly I don't have any connected device and I already tried different browser and systems (mobile and PC).
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

I see, thanks for the additional information Rafistol86 

 

In that case, may we reach out via email to have a further look internally? 

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