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Forum Discussion
Rafistol86
2 months agoExplorer | Level 4
Not receiving 6 digit confirmation
Hello, I can't receive a mail for 6 digit confirmation when I'm trying to login. I have already tried to add noreply in m'y contacts and there is no mail even in spams. How Can you help me please ?
Walter
Dropbox Staff
Thanks for the cooperation Rafistol86 - you've got
Rafistol86
28 days agoExplorer | Level 4
Hello, I didn't receive mail from you for that signing in problem. Which mail did you send ?
- Nancy28 days agoDropbox Staff
Rafistol86, the email was sent to the email address you see on this page. Since there was no reply though, it was closed automatically after a while.
Can you scroll down your email address’s inbox (or even spam folder) and see if you can locate it now? From what I can see, the ticket was logged about a month ago.
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