You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Charlie Zhang
7 months agoExplorer | Level 3
Not receiving the 6-digit security code
Hi Dropbox,
Please help me to recover my dropbox account registered under my work email address. The IT guy said there is no block for dropbox email. but I still can't receive the 6 digit emai...
- 7 months ago
That's great, Charlie Zhang! I've located your ticket in our system and left an internal note for our team to see. As soon as they've reviewed your case, they'll reply back to you.
Jay
Dropbox Staff
Have you tried checking your spam/junk folder to ensure that the email didn't go there?
Could you try adding no-reply@dropbox.com to your contacts list and try again?
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E-postanın oraya gitmediğinden emin olmak için spam/istenmeyen klasörünüzü kontrol etmeyi denediniz mi?
no-reply@dropbox.com adresini kişi listenize ekleyip tekrar deneyebilir misiniz?
Muratmurat
6 months agoExplorer | Level 3
Hotmailimdeki sama da msj gelmiyor .beni devre disi birakmisiniz
- Muratmurat6 months agoExplorer | Level 3Hotmail.spamada msj gelmiyor baktım herkese .beni devre disi burakmisiniz
- Jay6 months agoDropbox Staff
Thanks for the info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link.
From there you should be able to contact support. Make sure to enter the same email you use to login to Dropbox.
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Bilgi için teşekkürler. Bu konuyu daha ayrıntılı olarak incelemek için doğrudan destek ekibimizle iletişime geçmenizi öneririm.
Bunu, hesabınızda oturum açmadığınızda gizli/özel bir göz atma penceresi açarak ve bu bağlantıya erişerek yapabilirsiniz.
Oradan destekle iletişime geçebilmeniz gerekir. Dropbox'a giriş yapmak için kullandığınız e-posta adresini girdiğinizden emin olun.
- Muratmurat6 months agoExplorer | Level 3Resmen dalga geçiyoruz
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