You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

iamveryconfused12's avatar
iamveryconfused12
New member | Level 2
3 years ago

Phishing email attempt or real email?

 

Hi there - I couldnt find anywhere to contact support but I had something sent to me via Dropbox. Never had anything sent before so I wasn't sure if this was a phishing attempt.

 

Thanks!


  • iamveryconfused12 wrote:

    ... I had something sent to me via Dropbox. Never had anything sent before so I wasn't sure if this was a phishing attempt.


    It could be a fake phishing email with a spoofed sender address (very easy to do) or (most likely) it could be a phishing attempt that's just using Dropbox as the transfer service. If you don't know who sent it and don't trust it, don't open it. Forward it to abuse@dropbox.com.

     

    I get crap like this all the time through Gmail/Drive and I just ignore it. If it's legitimate and important, the person sending it will most likely contact you.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    iamveryconfused12 wrote:

    ... I had something sent to me via Dropbox. Never had anything sent before so I wasn't sure if this was a phishing attempt.


    It could be a fake phishing email with a spoofed sender address (very easy to do) or (most likely) it could be a phishing attempt that's just using Dropbox as the transfer service. If you don't know who sent it and don't trust it, don't open it. Forward it to abuse@dropbox.com.

     

    I get crap like this all the time through Gmail/Drive and I just ignore it. If it's legitimate and important, the person sending it will most likely contact you.

    • iamveryconfused12's avatar
      iamveryconfused12
      New member | Level 2

      Thanks for posting that email - I couldn't find an actual contact. Have a good one kind person! 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!