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PL89's avatar
PL89
New member | Level 2
3 years ago

Phone stolen - what happens to the files if the thief deletes them?

Hello everyone,   I've had this question in my mind since joining the paid version of DropBox and after not receiving answers from the Contact support question, I'm humbly putting it to you, with...
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  • Mark's avatar
    Mark
    3 years ago

    Hi PL89 

     

    That is what would happen yes - if the device is stolen and they log on to Dropbox they could delete everything. 

     

    BUT to do that they would need to know your PIN code or FaceID as well as any security on the Dropbox app to log on. 

     

    The flip side is you can disconnect (unlink) the phone app from the Dropbox website by following https://help.dropbox.com/accounts-billing/settings-sign-in/device-list-remote-sign-out

PL89's avatar
PL89
New member | Level 2
3 years ago

Hi @Mark,

 

Thanks a lot! Very helpful. I'll make sure that my phone & laptop are well protected and in the hopefully unlikely event where I would lose one of these, I will use the option of disconnecting them from my account.

 

Thanks again!

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