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Forum Discussion
PL89
3 years agoNew member | Level 2
Phone stolen - what happens to the files if the thief deletes them?
Hello everyone,
I've had this question in my mind since joining the paid version of DropBox and after not receiving answers from the Contact support question, I'm humbly putting it to you, with...
- 3 years ago
Hi PL89
That is what would happen yes - if the device is stolen and they log on to Dropbox they could delete everything.
BUT to do that they would need to know your PIN code or FaceID as well as any security on the Dropbox app to log on.
The flip side is you can disconnect (unlink) the phone app from the Dropbox website by following https://help.dropbox.com/accounts-billing/settings-sign-in/device-list-remote-sign-out
Здравко
Legendary | Level 20
Hi PL89,
Everybody able to access your phone can do whatever you can without password with all your resources there (including Dropbox). Because of this, important step is to protect your phone content generally. Of course, such a protection isn't very reliable, but is usually enough, since someone on the street that steals phones usually doesn't know how to break your protection fast. The last is valid for everything, as I said already. In particular for Dropbox, once you find out that your phone (or other device) has been stolen, unlink this device as soon as possible from your account. In such a way, without link anew (i.e. somebody aware of your credentials), the particular phone (or any device) can NOT affect your Dropbox content in any way.
How you can unlink some device without access to there? All devices linked to your account are enlisted in your Dropbox Security Settings (scroll down to "Devices" section). Click on the trash bin icon, associated with the device, you want to unlink. 😉 That's it.
Hope this helps.
PL89
3 years agoNew member | Level 2
Hi @Здравко,
Many thanks indeed! I'll strengthen the passwords etc. that protect my devices and will use the ultimate option of disconnecting them should I lose any of those. Thank you for your help 😉
(I'm also now looking into the Vault thingy for the most important files, but I guess I can't move everything that I have into it...)
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