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Forum Discussion
The Dropbox Passwords extension for Firefox isn't working after reinstalling my Windows OS.
I recently had to reinstall windows and thus firefox and Chrome too. The dropbox passwords extension for Chrome works just fine. Firefox does not. I also loaded Waterfox, just to try it...no luck.
Ok, geez...I'm an idiot. Found the puzzle piece and it now shows up as a drop down. So sorry.
- Nancy
Dropbox Staff
Hi Denver1! Thanks for posting on our forum today.
Can you specify what happens exactly with the Dropbox Passwords extension on your Firefox browser?
Any relevant screenshots you can send will be much appreciated, so that I can have a visual, as well.
At the moment, there are specific browsers that are supported by Dropbox, so we generally recommend using them with their most updated versions (you can see more details on this here).
Keep me in the loop for any updates.
I'm using Firefox (which is on your list) 133, so way past the 63 requirement. The Passwords icon on the menu bar (as seen below) is missing. It works on Chrome. It works on Edge. But I use Firefox, and it's doesn't work. I have uninstalled Firefox, run a registry cleaner afterwards, and reinstalled...and nothing. Very frustrating. The extension is partially working, as it shows up when I go to a web page that requires a login...and it populates just fine. If there was even some other way of accessing the Dropbox PW screen...I could maybe live with a work around. I wouldn't like it, but maybe could live with it. Geez, just last month I was telling a friend how much I like DB PW as a password manager. Please help
Ok, geez...I'm an idiot. Found the puzzle piece and it now shows up as a drop down. So sorry.
