You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
tedsaid
6 months agoExplorer | Level 4
The one-time code doesn't work when logging into the Windows desktop app, nothing happens
Hi! Just got a new windows desktop and trying to set up Dropbox. It sends me a one-time code to complete authentication. I paste this into the 6-digit code box, hit "Continue," and nothing happens. L...
tedsaid
Explorer | Level 4
Hi, Jay. Thanks for the reply.
It doesn't look like anything in the network is stopping it. It looks like something on the local machine, like what happens when a popup is blocked, or a bit of javascript fails to run .. just, nothing.
But i already checked the popup blocker and that's not it.
Well, the update is, i relented and let Google authenticate me, and that worked fine. Dropbox now knows it is me and it is working. I shouldn't have to do it that way, but i was out of options.
Re: logging into my univerity network with Duo Mobile, that worked when tried it in Chrome. So maybe my instance of Firefox is screwy? Not sure. Maybe i should try Dropbox in Chrome, too? See if that's a common solution.
Thanks
Jay
6 months agoDropbox Staff
Yes, my next suggestion would've been to try using a different browser, or use incognito without any extensions running.
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