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craigpalmer's avatar
craigpalmer
Explorer | Level 3
2 years ago

Transfer from one account to another

Hi there,

I have two email accounts, the old one is no longer in use but it has a lot of valuable files stored in the Dropbox account which I need.

I am now using a new email account with access to Dropbox and wish to transfer the data from the old account to the new account.

How do I do this?

 

Account Access
  • Walter's avatar
    Walter
    2 years ago

    Thanks for clarifying that for us craigpalmer 

     

    In that case, you can simply move all of your content from the older account in one folder and share the folder with your new account.

     

    Let us know if you have any other questions!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi craigpalmer, thanks for bringing this to our attention.

     

    Are you able to access the old Dropbox account and login normally?

     

    This will help me to assist further!

    • craigpalmer's avatar
      craigpalmer
      Explorer | Level 3
      2 years ago

      Hi there,

      Yes I am and I can access all the files on the old Dropbox.

      But I want to transfer them to the new account

      Cheers

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for clarifying that for us craigpalmer 

         

        In that case, you can simply move all of your content from the older account in one folder and share the folder with your new account.

         

        Let us know if you have any other questions!

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