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Lindz78 's avatar
Lindz78
Explorer | Level 3
2 years ago
Solved

Recover old account from another email address

I am trying to find out if I can recover an old email address that is/was connected to Dropbox from around 2011! Can anyone help with some advice please 🙏 p.s (newcomer)

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi Lindz78  

    How long ago did you last log in? If it was over 12 months ago I'm afraid the account will have been removed for inactivity now

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