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Medicalman's avatar
Medicalman
New member | Level 2
9 months ago

Unable to login as have no details

I am unable to login, going around in ever decreasing circles and getting very stressed. I can't login because the 6 fig login codes are being sent to an old number to which I no longer have access. I...
Account Access
Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago

You need to contact support and ask they stop payments. Without the security codes or emergency number its impossible to recover an account.

 

Make sure you are not logged in (even to here) and go to www.dropbox.com/support and you can open a support ticket.

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