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MortDraken's avatar
MortDraken
New member | Level 1
17 days ago
Solved

We need to access a deceased user's account to make a folder private.

Hi Dropbox Community, We have a Scout leader who passed away. He had shared a Dropbox folder that has pictures of old members, and we are a bit concerned from a GDPR perspective that these are avai...
Account Access
Dropbox Basic
Security
  • Nancy's avatar
    Nancy
    17 days ago

    Not a problem, MortDraken! Please reply to my email, when you can, and we’ll look into this internally.

MortDraken's avatar
MortDraken
New member | Level 1
17 days ago

Hi Nancy,

That would be fantastic, thank you.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
17 days ago

Not a problem, MortDraken! Please reply to my email, when you can, and we’ll look into this internally.

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