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marko1970's avatar
marko1970
New member | Level 1
2 months ago

Webmail service changed owners - can't access email to receive 6-digit code

A fairly reputable webmail service from my city was bought out a few years ago, my email address and inbox along with it. I thought I had backed everything up but my dropbox stayed on that email addr...
Account Access
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey marko1970, thanks for reaching out to us and sorry to hear about this.

Do you perhaps have any devices still linked to this account? 

If you do, you should be receiving the 6-digit code as a notification on those as well.

I not, let us know and we can reach out via email, to see what we can do.

Thanks.

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