You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
When I try to log in with my Dropbox email, I'm being asked to set up a new account.
Hi! I had a session expired and wishes to log back in via our work email. Instead of dropbox asking mo for the password after loging in using our email. It ask me to signup or register using the said...
Nancy
Dropbox Staff
Dropbox StaffHey deanzakk! Hope you’re doing well.
Is it possible you’re making an email typo when trying to sign back in to your Dropbox account?
In this case, you’d be asked indeed to set up a new account, as the email address would be considered different to the original one.
If that’s not the issue here, were you previously part of a Business team perhaps and the admin deleted your Dropbox account?
Let me know what you find.
