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markatMBAC's avatar
markatMBAC
New member | Level 2
3 years ago

Withdrawing from a business account/group

Hello.   I have a personal DropBox account, which I have had for a long time. A while ago a client somehow added me to their company account or group. I have asked for them to expel me, but they ...
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  • Rich's avatar
    Rich
    3 years ago
    markatMBAC wrote:

    A while ago a client somehow added me to their company account or group. ... How do I exit that group?

    You need the team admin to convert your account back to an individual account. It's important that they don't just remove you from the team as that would delete your account. If that were to happen, the team admin only has seven days to restore your account.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
markatMBAC wrote:

A while ago a client somehow added me to their company account or group. ... How do I exit that group?

You need the team admin to convert your account back to an individual account. It's important that they don't just remove you from the team as that would delete your account. If that were to happen, the team admin only has seven days to restore your account.

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