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Forum Discussion
Simon22-
3 days agoNew member | Level 1
Wrong Apple privaterelay mail registered under Dropbox
Hi Team, I created a Plus account with my Apple ID, I used hide my mail option so I got a relay alias (I renamed the default given name). Since I noticed that verification email is not being sent ...
Simon22-
3 days agoNew member | Level 1
Since account is not verified (and cannot be) I can forget about changing email. I am not sure how, and If, I will be refunded once I cancel my plan. I cannot contact staff via my account since the proxy email is broken.
There is an option to unlink Dropbox account from AppleId but the question is if I will get back my account once I log again with my AppleId and setup a new email.
Mark
3 days agoSuper User II
Simon22- wrote:There is an option to unlink Dropbox account from AppleId but the question is if I will get back my account once I log again with my AppleId and setup a new email.
Probably not because its going to be linked to the relay email. When you unlink it Dropbox wont 'know' the email behind it is different - they just see the relay one.
The only people who can answer the question about upgrade is Dropbox support. You can talk to them via chat if that's easier? However, I am not sure if they could do anything there either.
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