You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
How can I use my previous email for a new account?
Hello, I started with a new company a few weeks ago and I was given a work email to sign up for Dropbox. But me being stupid, I signed up for the wrong type of dropbox account. So I went ahead and disabled it on my own. Now I want to create a personal dropbox account with that same work email that I accidentally used to make a business account with that is now disabled. But it won't let me sign up for a new account as it keeps directing me to log in to the disabled account. How can I make a new account then with my work email? I really could use some help in this manner. Thanks.
I verified my email address, but it still appears to be unverified.
I get the verification email, click the link to verify my email, and it opens up a new dropbox window in Chrome, but the account email is still not verified after multiple attempts. It's a basic account so I can't talk to support. Any suggestions?
Prevent the Dropbox settings from being changed (OSX)
Is there a way to prevent the Dropbox settings from being changed via the icon in the taskbar? I would like a co-user of my OSX laptop to only have access to certain folders in my Dropbox. I have hidden all other folders in Dropbox in his user setup, but the settings can still be changed at any time via the taskbar icon. Can this be set via the user permissions in OSX? Thank you for your advice, Thomas
Dropbox admin account was deleted due to locked state
Hello, Our company’s admin Dropbox account was deleted due to locked state. However, other team members who had access to files shared from this admin account can still view them. I need to delete some of these files, but since the owner account (admin) was deleted, I no longer have control over them. When I logged back into the admin account, a new profile was created, and all previous files were missing. Is there a way to assign admin rights to one of the existing members with access to these files, so they can control and manage them as an admin? Thankyou in advance Bandana
Email is no longer in use so I can't access my account due to security code.
Dear Dropbox community I recently changed my phone& when I tried to log onto the Dropbox app on the new phone it asked me to input a code that was sent to an email I no longer use. My Dropbox account was created 15+ years ago with this email but in the meantime the domain ceased to exist so I can't access this email inbox anymore. I know the email & password to access my Dropbox but if the code is sent to an email that no longer exists it's pointless. Does anyone have any advice please on how I can regain access to my account? Any help would be much appreciated. Thank you v much. Lovely day DanielaP
