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Learn how to make the most out of the Dropbox Community here 💙.
Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.
Feel free to ignore the email and let us know if you receive any similar emails in the future.
I don't want to use the app. I've received 3 email message in November, and more in previous months. Here's an example of the email message heading:
11/24/2022, 8:42 AM
ATTN: We recommend completing your Dropbox setup ASAP
I just want to stop having to read and discard them.
I don't use Dropbox frequently, but it's great when I do need it.
Thanks for your help.
SweetTasha.
SweetTasha wrote:
I don't want to use the app. I've received 3 email message in November, and more in previous months.
There's no setting to stop receiving them. That said, I have a couple of secondary accounts that I use only through the website and I no longer receive the emails. They likely stop after a certain amount of time.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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