We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

tcragnolini's avatar
tcragnolini
Explorer | Level 3
3 years ago

"Your files are nearly ready to be uploaded"

I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.c...
Security
  • Walter's avatar
    Walter
    2 years ago

    Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.

     

    Feel free to ignore the email and let us know if you receive any similar emails in the future.

YvesMDaoust's avatar
YvesMDaoust
New member | Level 2
2 years ago

Yes, it does: em-s.dropbox.com 

 

So this is genuine, right ?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Yes, indeed it is! You can just ignore it, but if you come across any other suspicious emails, do let us know.

     

    Thanks, YvesMDaoust!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!