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Forum Discussion
tcragnolini
3 years agoExplorer | Level 3
"Your files are nearly ready to be uploaded"
I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.c...
- 2 years ago
Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.
Feel free to ignore the email and let us know if you receive any similar emails in the future.
adrianxw
Explorer | Level 3
I received a mail saying...
Your files are nearly ready to be uploaded
... a little puzzling. I have not tried to upload new files, the files already uploaded have been there for a very long time. What gives?
EDIT.
I have not received an error message, but none of the possibilities seem to be applicable.....
Hannah
2 years agoDropbox Staff
Hey adrianxw, thanks for letting us know about this.
Can you please send us a screenshot of the email, showing the address of the sender as well?
Just make sure to hide your own email or any other personal info.
Thanks in advance!
- adrianxw2 years agoExplorer | Level 3
Sure, tell me how to do that and I'll try. I can also forward the mail, but I don't know if that will destroy anything.
- adrianxw2 years agoExplorer | Level 3
The sender appears to be...
no-reply@em-s.dropbox.com
- Hannah2 years agoDropbox Staff
Thanks for this info, adrianxw.
The address is one of our official email addresses, so it's not a spam email, but do send us a screenshot, to see if we can figure this out.
You should see a camera icon right above the reply box, after you hit the 'reply' button on my comment, to attach your screenshot.
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