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Forum Discussion
Ed
Dropbox Staff
Dropbox StaffWhat are the new Dropbox Business plans?
We're replacing our existing Dropbox Business and Dropbox Enterprise plans with three new plans:
Standard—for teams needing powerful storage, sharing, and collaboration tools
Advanced—for teams...
I received an email about this just now, and I'm confused. It says:
Thanks for being a loyal Dropbox Business customer. We want to let you know about some upcoming changes to your plan.
farther down...
- Advanced adds sophisticated admin, audit, and security tools, with as much space as you need. This plan’s feature set is most similar to that of your existing plan
(emphasis mine)
The problem with all this is that I'm a Dropbox Pro subscriber. It says so in my profile. So was this email sent to me in error, or have I been unknowingly paying for a higher tier all this time?
DD1Dropbox Staff
Dropbox Staff
bdragule wrote:
The problem with all this is that I'm a Dropbox Pro subscriber. It says so in my profile. So was this email sent to me in error, or have I been unknowingly paying for a higher tier all this time?
Would you mind checking if the email was received at a different email address? (please do not share the email addresses as it's a public forum)
Just want to make sure it's not a case of several Dropbox accounts. If that's not the case, I'd recommend reaching out to support at https://www.dropbox.com/support to flag this with our support team
