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Forum Discussion
Ed
Dropbox Staff
Dropbox StaffWhat are the new Dropbox Business plans?
We're replacing our existing Dropbox Business and Dropbox Enterprise plans with three new plans:
Standard—for teams needing powerful storage, sharing, and collaboration tools
Advanced—for teams...
These are some really disappointing changes –and extremely heavy-handed price increases– from a company we've previously championed.
Dropbox Business has been our go-to file sync & share recommendation for small- to medium-size business clients but from the price increase but subsequent feature reduction it's become apparent that this market is either not really Dropbox's focus, or it's one that they think they can milk for all its worth… (but I'm not sure the feature set even with SmartSync is that compelling to justify the extreme price premium…)
It's all just a bit disheartening to be honest, and in many ways has a whiff of bait 'n switch. For example a lot of the AdminX features now being touted for the Advanced tier have been in Early Access for months, and in fact the features they offered were inducements for some of our clients to finally get onboard with Dropbox.
At no point were there even rumblings that upon general release those new features would be locked behind higher-priced tiers, let alone this much higher.
Yet by offering those features in early access and soliciting feedback and testing from paying customers Dropbox ends up to be treating those (presumably valued) customers as simple dumb guinea pigs, so they can turn around and stick them with a higher bill to continue to use the features they helped Dropbox develop.
It definitely doesn’t engender loyalty or any warm feelings toward the company, and I suspect come 2018 Dropbox will see a fair number of businesses leaving for sync 'n share competitors who can now jump under the price umbrella Dropbox has left wide open.
Very illustrative explanation MrCoBalt!!
Our current plan.
£8/user/month. Unlimited storage and unlimited back up.
Standard Plan
£10/user/month. 2 tb storage and limited back up.
Advanced Plan
£15/user/month. Unlimited storage and unlimited back up.
So if our business decided to take the standard plan it will cost us more for less features. To have the same features we need to pay almost a 100% increase.
Well done dropbox you really dropped the ball on this one. We are now looking for alternatives.
- Hi Frontier2,
When you say "back up" are you talking about Version History?
I think in both new Business Plans, Standard & Advanced, the Version History is only 120 days when in the current Businesses plan is Unlimited!! And the no sense... Pro Plan, designed for people, not for companies, can pay 39$/€ for a Extended Version History of 1 year!!
Now, with the limited Version History it's very important to know how it works... it considers the "Last Modified Date" to decide if the file will be saved or deleted, then, if you save a file and then edit and save the file 4 month later, you lose the first version and you will only have the last version!! Dropbox deletes the previous version becouse it's modified date is more than 120days!! This is not a good Version History method!!- I do mean version history.
I spend 3 hours on the phone to dropbox yesterday trying to get some answers to some pretty basic questions.
1. Do the prices include or exclude VAT. Had to speak to 3 people to work this out.
2. Am I paying more for less. The 4th person admitted this was the case.
I believe the second person told me the Advanced plan had unlimited version history which I pointed out was different to the e-mail, she was adamant she was correct but I do doubt that.
yes it is exactly how you describe it, a bit of badly strategized price gouging here.
What I don't undestand is: do you pay for 5 users regardless of the amount of users/email you setup?
