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Forum Discussion
Ed
8 years agoDropbox Staff
What are the new Dropbox Business plans?
We're replacing our existing Dropbox Business and Dropbox Enterprise plans with three new plans:
Standard—for teams needing powerful storage, sharing, and collaboration tools
Advanced—for teams...
esmith
Helpful | Level 5
I am in exactly the situation everyone else is complaining about.
I have been using dropbox longer than I can remember. My new business currently pays $750 a year, but in three days is going to increase to $1200 for the same service that I now have. I must have missed an email detailing the price increase.
I have been loyal to Dropbox, have defended them online numerous times, have recommended them both online and to individuals countless times, and I have no doubt dropbox procured many new customers for dropbox based on my recommendations. I now not only feel betrayed by Dropbox, but I am embarrassed that I recommended a company that is recklessly imposing price increases. I don't see any improvements to Dropbox that would warrant this type of an increase.
Someone said that prices are coming down, and I agree with that. However, when I read these things online I generally only glance at them because I am pleased with Dropbox and never had any intention of leaving. But a 60% increase in cost is unheard of and probably will lose for you a large number of customers.
There is no way that I will accept a 60% price increase. I will pay what I have to in the short term because I suspect that I will not be able to find a service to replace dropbox that has all of the required features in just three days, but I assure you dropbox will not be the company that I use in the future with this price increase. As I have already displayed with Dropbox, I am very loyal to companies who are loyal to me; once I leave Dropbox the likelihood of my returning is almost nil.
DD1
8 years agoDropbox Staff
Hey esmith!
Any of these changes won't come into effect until 2018, so you wouldn't get charged $1200 in three days, unless specifically opened the Billing tab in your Admin Console and upgraded.
Moreover, you'll be able to stay on the same price point $750 if all you need is the Standard plan. The price change is for the enhanced Advanced plan only.
Hope that clarifies things!
- esmith8 years agoHelpful | Level 5Ok, thanks. I will have to speak to someone next year I guess. There are things I need like HIPPA. I thought the increase was on the next renewal for 2018. At least I don't have to rush to find a replacement.
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