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Forum Discussion

dormantgp's avatar
dormantgp
New member | Level 1
7 hours ago

How do I contact Dropbox Support?

The Dropbox support website is driving me mad.

I've been going round in circles on the site but can't find any way to use the email or chat options for support. It helpfully keeps reminding me:

Your Plus plan includes access to our Help Center, Community, Chatbot, Email and Chat.

How can I contact support?

(I've not been able to find a solution here in the community.)

 

  • dormantgp wrote:

    I've been going round in circles on the site but can't find any way to use the email or chat options for support.

    Click through the options until you see the button that says This did not solve my issue. When you click that you'll see the options for contacting Support directly.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    dormantgp wrote:

    I've been going round in circles on the site but can't find any way to use the email or chat options for support.

    Click through the options until you see the button that says This did not solve my issue. When you click that you'll see the options for contacting Support directly.

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