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higreghi's avatar
higreghi
Explorer | Level 4
5 months ago

Superior customer service from Donald!

I was recently surprised by the superior level of customer service that I received from Donald at Dropbox Customer Support. There had been a misunderstanding on my part about the details of a 'Free p...
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey there, higreghi, thanks for posting here! 

 

I did some digging and was able to locate your communication with Donald. 

 

Happy to see that your issue is now resolved and that you're pleased with our Support. I'll be passing your comments to Donald shortly. 

 

If you need something else, please let me know and I will be more than happy to help every step of the way! 🤗

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