En fait, après avoir changé le nom de dossier sous Users, puis après avoir aussi changé le nom du compte dans le panneau de configuration, MacOS a fonctionné avec succès, sauf que ... admettons que l'utilisateur et son dossier s'appelaient "AncienNom" et que nous avons renommé tous les dossiers et chemins par "NouveauNom"
DropBox, a refusé de se lancer. Même après avoir été désinstallé avec succès et de manière complète, une alerte a demandé: "Dropbox doit modifier les autorisations du dossier /Users/AncienNom/.dropbox. "Saisissez votre mot de passe pour autoriser cette opération
Ensuite une erreur est apparue et le fichier explicatif est apparu "dropbox_errorwz6mv18m.txt" dans un sous répertoire de /var/ dans lequel est mentionné entre autres
Ces informations étant technique, peut-être remonter ce dysfonctionnement au programmeur en sachant que les techniciens d'Apple se sont défaussés de leur responsabilité (le système d'exploitation est High SIERRA) Du coup, nous sommes revenus en arrière et avons annulé la renomination du dossier et des chemins ...
Effectivement, la modification du nom d'utilisateur sur le Mac entraîne une mise à jour des chemins d'accès aux dossiers utilisés par Dropbox pour lancer l'application correctement.
Pour résoudre le problème, il faut réinitialiser les paramètres de l'application Dropbox. Voici la procédure à suivre :
Tout d'abord, enregistrez votre travail et quittez tous les programmes qui ont accès aux fichiers du dossier Dropbox. Ensuite, procédez comme suit :
1. Arrêtez Dropbox (si nécessaire) :
- Cliquez sur l'icône Dropbox dans la barre de menus en haut de l'écran. - Cliquez sur l'icône représentant une roue dentée dans le panneau de notifications, puis sélectionnez Quitter Dropbox.
3. Copiez la ligne ci-après, collez-la dans l'application Terminal, puis appuyez sur la touche ENTRÉE. FAITES ATTENTION à bien copier et coller cette commande (ne la saisissez pas manuellement), car la moindre erreur pourrait provoquer de graves problèmes.
Après avoir saisi la première commande, vous devrez saisir le mot de passe de l'administrateur de votre ordinateur (et non pas votre mot de passe Dropbox). Sachez que le champ du mot de passe reste vide dans le terminal pendant la saisie du mot de passe.
Une fois que vous l'avez saisi, appuyez simplement sur ENTRÉE. Si ces instructions ont bien été prises en compte, la ligne de texte initiale (appelée "invite") s'affiche de nouveau :
sudo mv ~/.dropbox ~/.Trash/dropbox.old
L'affichage de l'invite signifie que la tâche demandée a bien été effectuée. Si une erreur est renvoyée, ou si vous n'avez toujours pas de réponse au bout d'une heure, redémarrez votre ordinateur et suivez de nouveau la procédure.
4. Redémarrez Dropbox à partir du dossier "Applications", puis connectez-vous et appliquez de nouveau les paramètres de synchronisation sélective que vous aviez choisis avant la réinitialisation, lors du processus de connexion.
Veuillez patienter pendant la réindexation des fichiers et la synchronisation des éventuelles modifications en attente dans votre compte.
Si le problème persiste et que vous avez besoin d'une aide supplémentaire, veuillez m'en informer. Merci d'avance ! 🤗
About Poser une question
Trouvez des réponses dans les conversations démarrées par d'autres utilisateurs. Si vous n'en trouvez aucune, posez une nouvelle question.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
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Bonjour.
Je vous remonte un dysfonctionnement entre MacOS et DropBox concernant une situation très précise.
En fait, après avoir changé le nom de dossier sous Users, puis après avoir aussi changé le nom du compte dans le panneau de configuration, MacOS a fonctionné avec succès, sauf que ... admettons que l'utilisateur et son dossier s'appelaient \"AncienNom\" et que nous avons renommé tous les dossiers et chemins par \"NouveauNom\"
DropBox, a refusé de se lancer. Même après avoir été désinstallé avec succès et de manière complète, une alerte a demandé: \"Dropbox doit modifier les autorisations du dossier /Users/AncienNom/.dropbox. \"Saisissez votre mot de passe pour autoriser cette opération
Ensuite une erreur est apparue et le fichier explicatif est apparu \"dropbox_errorwz6mv18m.txt\" dans un sous répertoire de /var/ dans lequel est mentionné entre autres
Ces informations étant technique, peut-être remonter ce dysfonctionnement au programmeur en sachant que les techniciens d'Apple se sont défaussés de leur responsabilité (le système d'exploitation est High SIERRA) Du coup, nous sommes revenus en arrière et avons annulé la renomination du dossier et des chemins ...
Cordialement.
","body@stringLength":"1660","rawBody":"
Bonjour.
Je vous remonte un dysfonctionnement entre MacOS et DropBox concernant une situation très précise.
En fait, après avoir changé le nom de dossier sous Users, puis après avoir aussi changé le nom du compte dans le panneau de configuration, MacOS a fonctionné avec succès, sauf que ... admettons que l'utilisateur et son dossier s'appelaient \"AncienNom\" et que nous avons renommé tous les dossiers et chemins par \"NouveauNom\"
DropBox, a refusé de se lancer. Même après avoir été désinstallé avec succès et de manière complète, une alerte a demandé: \"Dropbox doit modifier les autorisations du dossier /Users/AncienNom/.dropbox. \"Saisissez votre mot de passe pour autoriser cette opération
Ensuite une erreur est apparue et le fichier explicatif est apparu \"dropbox_errorwz6mv18m.txt\" dans un sous répertoire de /var/ dans lequel est mentionné entre autres
Ces informations étant technique, peut-être remonter ce dysfonctionnement au programmeur en sachant que les techniciens d'Apple se sont défaussés de leur responsabilité (le système d'exploitation est High SIERRA) Du coup, nous sommes revenus en arrière et avons annulé la renomination du dossier et des chemins ...
Cordialement.
","kudosSumWeight":0,"postTime":"2024-09-04T14:57:48.593-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Installations et intégrations","text":"Installations et intégrations","time":"2019-07-06T03:22:56.533-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:792872_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":240},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Bonjour. Je vous remonte un dysfonctionnement entre MacOS et DropBox concernant une situation très précise. Il s'agit du changement du compte d'utilisateur avant MacOS Ventura, la notice Apple ...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxMHw1MjoxfGludCw3OTMwODQsNzkzMDg0","node":{"__ref":"ForumReplyMessage:message:793084"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:792872":{"__typename":"Conversation","id":"conversation:792872","solved":false,"topic":{"__ref":"ForumTopicMessage:message:792872"},"lastPostingActivityTime":"2024-09-06T06:23:42.121-07:00","lastPostTime":"2024-09-06T06:23:42.121-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:792872":{"__typename":"ModerationData","id":"moderation_data:792872","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:792872_1":{"__typename":"Revision","id":"revision:792872_1","lastEditTime":"2024-09-04T14:57:48.593-07:00"},"CachedAsset:theme:customTheme1-1739275860871":{"__typename":"CachedAsset","id":"theme:customTheme1-1739275860871","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Installation DropBox pour MAC","moderationData":{"__ref":"ModerationData:moderation_data:793084"},"body":"
Effectivement, la modification du nom d'utilisateur sur le Mac entraîne une mise à jour des chemins d'accès aux dossiers utilisés par Dropbox pour lancer l'application correctement.
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Pour résoudre le problème, il faut réinitialiser les paramètres de l'application Dropbox. Voici la procédure à suivre :
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Tout d'abord, enregistrez votre travail et quittez tous les programmes qui ont accès aux fichiers du dossier Dropbox. Ensuite, procédez comme suit :
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1. Arrêtez Dropbox (si nécessaire) :
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- Cliquez sur l'icône Dropbox dans la barre de menus en haut de l'écran. - Cliquez sur l'icône représentant une roue dentée dans le panneau de notifications, puis sélectionnez Quitter Dropbox.
3. Copiez la ligne ci-après, collez-la dans l'application Terminal, puis appuyez sur la touche ENTRÉE. FAITES ATTENTION à bien copier et coller cette commande (ne la saisissez pas manuellement), car la moindre erreur pourrait provoquer de graves problèmes.
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Après avoir saisi la première commande, vous devrez saisir le mot de passe de l'administrateur de votre ordinateur (et non pas votre mot de passe Dropbox). Sachez que le champ du mot de passe reste vide dans le terminal pendant la saisie du mot de passe.
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Une fois que vous l'avez saisi, appuyez simplement sur ENTRÉE. Si ces instructions ont bien été prises en compte, la ligne de texte initiale (appelée \"invite\") s'affiche de nouveau :
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sudo mv ~/.dropbox ~/.Trash/dropbox.old
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L'affichage de l'invite signifie que la tâche demandée a bien été effectuée. Si une erreur est renvoyée, ou si vous n'avez toujours pas de réponse au bout d'une heure, redémarrez votre ordinateur et suivez de nouveau la procédure.
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4. Redémarrez Dropbox à partir du dossier \"Applications\", puis connectez-vous et appliquez de nouveau les paramètres de synchronisation sélective que vous aviez choisis avant la réinitialisation, lors du processus de connexion.
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Veuillez patienter pendant la réindexation des fichiers et la synchronisation des éventuelles modifications en attente dans votre compte.
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Si le problème persiste et que vous avez besoin d'une aide supplémentaire, veuillez m'en informer. Merci d'avance ! 🤗
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Dropbox Staff
