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WALTERADV's avatar
WALTERADV
New member | Level 2
6 years ago

ERRO DE PERMISSÃO

Olá,

Pede permissão, quando eu digito a senha aparece este log:

"

bn.DROPBOXEXT_VERSION: failed

bn.is_frozen: True

machine_id: f02a47d9-bdf5-53cc-806a-b303d3a3bb7d

pid: 4604

ppid: 1

uid: 501

user_info: pwd.struct_passwd(pw_name='Walternascimento', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Walter Nascimento', pw_dir='/Users/Walternascimento', pw_shell='/bin/bash')

effective_user_info: pwd.struct_passwd(pw_name='Walternascimento', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Walter Nascimento', pw_dir='/Users/Walternascimento', pw_shell='/bin/bash')

euid: 501

gid: 20

egid: 20

group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'Walternascimento', '_xcsbuildagent', '_serialnumberd', '_xcscredserver'])

effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'Walternascimento', '_xcsbuildagent', '_serialnumberd', '_xcscredserver'])

DYLD_LIBRARY_PATH: None

cwd: '/'

     real_path='/'

           mode=0o40755 uid=0 gid=0

     parent mode=0o40755 uid=0 gid=0

HOME: '/Users/Walternascimento'

appdata: '/Users/Walternascimento/.dropbox/instance2'

         real_path='/Users/Walternascimento/.dropbox/instance2'

               mode=0o40700 uid=501 gid=20

         parent mode=0o40700 uid=501 gid=20

dropbox_path: '/Volumes/SEAGATE/Dropbox (Pessoal)'

              real_path='/Volumes/SEAGATE/Dropbox (Pessoal)'

                    not found

              parent not found

sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'

                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'

                      mode=0o100755 uid=501 gid=20

                parent mode=0o40755 uid=501 gid=20

trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-resources/python-packages-37.zip/dropbox/client/ui/common/boot_error.pyc'

                real_path='/Applications/Dropbox.app/Contents/Resources/python-resources/python-packages-37.zip/dropbox/client/ui/common/boot_error.pyc'

                      not found

                parent not found

tempdir: '/var/folders/tc/h3rqrntj6572bw3gh69ly5600000gn/T'

         real_path='/private/var/folders/tc/h3rqrntj6572bw3gh69ly5600000gn/T'

               mode=0o40700 uid=501 gid=20

         parent mode=0o40755 uid=501 gid=20

Traceback (most recent call last):

  File "dropbox/client/main.pyc", line 1196, in safe_makedirs

  File "os.pyc", line 211, in makedirs

  File "os.pyc", line 221, in makedirs

PermissionError: [Errno 13] Permission denied: '/Volumes/SEAGATE'

 

During handling of the above exception, another exception occurred:

 

Traceback (most recent call last):

  File "dropbox/client/main.pyc", line 755, in wrapper

  File "dropbox/client/main.pyc", line 6113, in finish_dropbox_boot

  File "dropbox/client/main.pyc", line 6340, in on_fresh_link

  File "dropbox/client/main.pyc", line 6372, in create_dropbox_folder

  File "dropbox/client/main.pyc", line 1223, in safe_makedirs

  File "os.pyc", line 211, in makedirs

  File "os.pyc", line 221, in makedirs

PermissionError: [Errno 13] Permission denied: '/Volumes/SEAGATE'"

  • Nina's avatar
    Nina
    Icon for Dropbox Staff rankDropbox Staff

    Olá WALTERADV!

    Obrigada por nos informar sobre esse erro na instalação do aplicativo Dropbox. 

    Talvez o problema esteja acontecendo porque você está tentando colocar o Dropbox em um drive diferente.

    Para resolver, tente colocar o Dropbox no mesmo local que seu sistema operacional. Isso pode ser feito dando permissão para que o Dropbox seja instalado em seu local padrão durante a configuração.

    Ao concluir a instalação, tente mover a pasta do Dropbox para um local diferente.

    Para mover a pasta do Dropbox após a instalação, siga as instruções da Central de ajuda. 

    Note que sua conta de usuário deve ter permissão de gravação no local desejado e que o disco deve estar no formato correto. Veja as especificações do disco e os requisitos de sistema. 

    Se o problema persistir, por favor me informe ou entre em contato com a nossa equipe de Suporte. 

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