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Provide Enterprise customers the ability to convert unmanaged accounts
Currently, Dropbox Enterprise admins have no way to retroactively identify and manage unmanaged accounts that exist within their verified domain. While domain verification and invite enforcement help with new accounts, existing unmanaged accounts remain a potential security risk, as former employees or unknown accounts may still have company data stored or shared publicly in violation of data agreements. Suggested Enhancements: Provide an option in the Admin Console to export a list of unmanaged in-domain accounts for auditing and security review. Enable an admin-led account consolidation process, allowing enterprises to proactively manage or migrate content from inactive or legacy accounts. Offer an escalation path for Enterprise customers to verify domain ownership and reclaim unmanaged accounts where appropriate. For example, in our case, we have 133 unmanaged, in-domain accounts that could be storing or sharing corporate content, but we have no visibility or path to consolidation. Adding these capabilities would improve security, governance, and compliance for Enterprise teams. Would love to see this considered for a future update!
"Email to Dropbox" feature ...
for "Email to Dropbox" feature i rather have random numbers for email address (like UUID number, "591b6596-1632-434b-9dea-fb85db01ceab") or option to create you own email address (UniqueName@addtodropbox.com or username@addtodropbox.com) (no special characters, like !@#$%^&*, this could cause problems with email apps/tools) this is much safer and easier to use .. thank you André
Add text saying "on" and "Off" to desktop app's preferences buttons
I have been seriously confused by the buttons on the "Preferences" menu and elsewhere. Nothing says whether the button that is a black dot on a white slide means on or what a white button on a black background means. There should be text that says "on" and "off" when the button dot is slid one way or the others.I need to change my email but I don't have access to it
Hello, I need your help with a serious issue, and I'm unsure how to resolve it. I created my account four years ago, and about a month ago, my email was suddenly suspended without any valid reason. Now, as I attempt to update my email, I’ve realized that I don’t remember my password since I haven’t used it in a long time. The problem is that to change the email, I need to enter my current password, and to reset the password, I need access to the suspended email—leaving me stuck with no way to recover my account. Could you please advise on how I can regain access? Thank you for your time and support.
I can't access an account that's linked to an old email address I can no longer access
I bought a new computer and I have a new email address, and I'm not being able to login my premium account which is linked to my old email address which I have no access. I'm also having problems contacting Dropbox. Can anyone help?Team account cancelled. How can I move all of my content to a different email address?
Our team decided to cancel our team account. I'm using my personal space for all my documents. How can I move all the content to a different email address, which I'd like to upgrade to a paid account? I can't seem to find an easy way.
Tried to change my email but it says that the email I'm trying to use is not available
I have an account that i use everyday. I juts got a new computer and wanted to update my dropbox email as work has changed domains. When i went to dropbox it automatically logged in using my google under the email i want to change to. I logged out and logged back in under my original account. This worked but when i went to change my email address to my new one it says that email is not available. How can i fix this?