We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
There's no option to cancel my Essentials trial from the account settings.
I received a reminder to cancel a free trial of Essentials- But no such trial appears on my Subscriptions Page- just a Basic subscription, and so no Cancel button (as the help page says there should be). These support pages are riddled with loops- which is infuriating for the user. Grrrrr.
I'm not receiving the password reset email. What can I do?
Hi, can't recover my other (older) account, which is obviously associated to another mail. I tried to get a mail to create a new password but I didn't find anything in the "inbox" and "spam" folder. I've tried many times (I waited 24 hours because I tried too many times, but the situation is the same) Thank you for your attention.
Can I have multiple Dropbox accounts on one device?
I currently use the Dropbox desktop app with one account, syncing sticker WhatsApp group files seamlessly. However, I also have a second Dropbox account, and I’m wondering if it’s possible to log into both accounts on the same device via the Dropbox installer. How can I switch between accounts, or is there a way to manage both without needing to log out and back in? I'm using personal accounts, not part of a team, and I want to keep both accounts synced for different projects. Could anyone guide me through this process?
"Can't import photos from this device" pop up: add "don't show this again" checkbox
this request is due to a nuisance: i use dropbox to backup the pix from my phone. this popup appears every time i connect the phone to the computer, while the phone is locked. sometimes this pop up appress again a few minutes later for no apparent reason or trigger. connecting my phone might mean i just want it charged, i don't always require an immediate file transfer. the pop up is intrusive and stays on top of everything else. this pop up has no easy closing button (just the system's red dot), and the only options suggested are to "Get mobile app" (which i have, so who's dumb now?!) and "Why dropbox can't import" which leads to your website. but I KNOW ALL THAT, AND I SIMPLY DON'T NEED MY PHOTOS IMPORTED RIGHT NOW. i really do not need this annoying pop up screen. customer support has led me here. please consider letting me dismiss this pop up forever. love and peace, yaneev
I verified my email but it doesn't register as verified
I'm trying to share a folder through a link. It wants me to verify my email address. I've verified my email by clicking the link it sends me about 10 times now, but it still doesn't register as verified, even under my account settings. I'm unable to chat with support because I don't have access to it.
