We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Account Settings
10 TopicsError Message on accessing App
I have changed my password on the web page but I cannot access the app using the same user and password. The message says "incorrect email or password". I have checked and double checked my entry data and it is most definitely the same as the data used to access the web page. Anyone advise me on how to access the App?337Views0likes1Commentturn off Dropbox advertising prompts?
How can I turn off these prompts? I've gone through my notification settings on my desktop and online settings, and can't seem to turn off some of the Dropbox prompts that I'm continuing to get thru my desktop Dropbox notifications. These include: - try Dropbox Business - you can change how you store files you're not using regularly how can I get rid of these??8.8KViews7likes17CommentsNothing works to enable smart sync
I have a Dropbox Plus plan and am running Windows 10. My PC is out of space and I need to get a lot of the Dropbox files off my PC. I've read Help articles & posts in the community, and nothing is working. I have downloaded and run the Dropbox installer 5 times, and there is still no icon in my system tray. When I click the Dropbox icon in my menu bar, it just opens my Dropbox folder. On Dropbox.com, when I go to my account and click "General", then look at "Preferences", there is nothing about syncing preferences. I have exchanged several emails with Dropbox support, but they say that I must go through my computer and delete all the files that are located both in Dropbox and also locally on my computer. I think they are misunderstanding the problem. I need to use smart sync to get the Dropbox files off my computer. I do not need to also get the duplicate files off my computer. The Dropbox files ARE my duplicates. I'd appreciate some guidance. Thanks!Solved6.5KViews0likes7CommentsNo Link Code when using Single Sign-on from home
Hello, My organization has enabled single sign-on for our dropbox work accounts. I managed to download the dropbox client on my work computer and use single sign-on just fine there. However, at home, I have downloaded the client and when I go to use single sign-on I input my work email address and click next and I never receive a code. Nothing happens. Thanks for any advice on how to proceed. Kindly, KyleSolved10KViews3likes13Comments