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Android
4 TopicsHow can I cancel my Google trial?
Good morning, please help me cancel my subscription. I created an account and activated the subscription for a trial period via the Google store on Android. Unfortunately, I don't see dropbox in the subscriptions in the Google store, and when I log in to the application, there is information that if I do not cancel the dropbox plus tariff, a fee will be charged on 4/04, what should I do?906Views0likes7CommentsOn my Android, it asks me to upgrade for 11.99/month, but I don't want it.
Hi, On my smartphone with Dropbox App I always get the message to agree to an ABO for 11.99 EUR per month. I don't want it, but if I do not accept it I cant continue and I cant refuse. On my computer this problem does not exist. Bug in the APP? This problem exists since some weeks. Possible solution: de-install the APP + clear all data, reinstall again?Solved544Views0likes2CommentsHow can I upgrade from Plus to Professional when I upgraded via the Android app?
Is there any way to upgrade my plan from Plus to Professional? I subscribed via Google Play and i'm unable to upgrade my plan to Professional, i don't have any possibilities in the app for that as it always takes me to Google Play where i can only decide that i'd like to continue that very subscribtion or not. If i go to dropbox.com then it writes that "Your plan and billing information are managed externally." and i can't even start a free trial and it also takes me to Play Store.. What can i do with that? I honestly think that it's quite ridicolous that upgrading an account is that difficult...172Views0likes2Comments